You can submit a gift return or exchange via our Returns and Exchanges Portal. You can easily exchange for a different piece or select store credit. The original purchaser will not be notified.Don’t know your order number? Don’t worry - we will promp
We are unable to accept international exchanges. The fastest and easiest method to get the item you prefer would be to place a new order online and return your original order following the international returns instructions. Please note, for internat
Our portal does not support secondary transactions. If you need a second return or exchange, please email [email protected] with your original order number and we will assist in processing your request.
* All Oval Halfway and Eternity Rings, Emerald Halfway and Eternity Rings, DRD Round Diamond Eternity Rings in 0.16 Ct, 0.20 Ct, 0.30 Ct, and 0.40Ct, DRD 7 and 9 Stone Multi-Shape Rings, Diamond Solitaire Studs, Classic Tennis Bracelets, and Diamond