When is my credit card charged?
Your credit card will be charged as soon as you place your order online. This includes orders for items with a pre-order and custom order status.
Your credit card will be charged as soon as you place your order online. This includes orders for items with a pre-order and custom order status.
Currently our website does not have the capabilities to charge multiple cards. However, we are happy to assist you with this over the phone. Please call us at 312.751.1773 to place your order over the phone and split your payment.
Route's Green Package Protection covers your order if your order gets lost, stolen, or damaged while in transit while also protecting the planet. You can also utilize the Route App to visually track your online orders in one place and easily file a c
Checking your gift card balance is easy! Just visit this link and enter your gift card code to see your available balance.